Parts Coordinator

Role: Parts Coordinator
Location: Northampton
Number of positions available: 2

About Rushlift
Rushlift is a specialist materials handling and airport ground support equipment service provider. The business supplies and services multiple brands of materials handling equipment and employs a team of over 150 highly skilled engineers operating nationwide. As part of Doosan Bobcat, we know that our people are our greatest asset and the key to our future, so we grow as our people grow. As such we are keen to develop our people to achieve all that they can out of their career aspirations.

About the Role
Dealing with parts enquiries from Field Service Engineers & customers to ensure a joined-up approach with the Rushlift Service department, delivering a first-class customer experience while maximising revenue opportunities and fall through to bottom line.

Key Responsibilities Will Include: 

  • Fast turnaround of quotes and quotes follow up.
  • To coordinate efficient and effective supply of all appropriate parts via site and van stocks
  • Liaise with and manage parts suppliers to ensure timely delivery of parts where appropriate
  • Track and trace all items through to completion of delivery.
  • Process and manage parts returns from Field Service Engineers.
  • To order and ensure timely delivery of parts to sub-contractors where appropriate
  • To assist National Service Centre employees in identifying parts to ensure accurate chargeable customer quotes
What We Are Looking For: 
  • Education Required: 5 GCSE’s
  • Experience Required: 0>5 years
  • Travel Required: >0%
  • Knowledge of Key or similar system and Excel preferred.
  • Experience preferred in material handlings, customer service, parts sales, and stock control.
  • Ability to multi-task
  • Communication and Organisational skills.
  • Open mindset.
What We Offer:
  • Competitive Salary Package;
  • Annual Bonus;
  • Contributory Pension Scheme;
  • Enhanced Parental Policies;
  • 23 days holiday (excluding bank holidays), rising by one day with each third completed year;
  • Life Assurance of 2x salary;
  • On-site parking;
  • Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc; and
  • Employee Assistance Programme that gives access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…
What Happens Next?
Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.
We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.


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call us on 0800 731 5035