Machine reliability and serviceability is taken very seriously at Doosan, whether you’re purchasing or renting a new or used trucks, or you simply want your own machines maintained and serviced by us, you can be assured of outstanding levels of support.
Our parts system is one of the most sophisticated systems in the industry, utilising cloud technology all the way from engineer’s tablets, to identify the correct parts required, through to being able to check stock availability globally. Next day delivery is standard and can be achieved even for orders placed at 4.30pm, directly to customers sites or to your local Doosan depot.
Doosan have invested heavily in a UK Parts Distribution Centre located at the Northampton HQ, which now consists of 9,200 different line items. Our parts availability and first-time pick rate consistently runs at over 95% and we are supported by our European, American and Korean parts centres for emergency and very slow moving items.
Our aim is to supply high quality parts at the best possible prices with industry-leading levels of availability, to make sure the total cost of ownership of your machines is at an all-time low.
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